What are Popcar’s Community Rules?

We have a dedicated team working hard to ensure that all Popcar cars are regularly serviced and cleaned. 

However, we also rely on our users to keep the cars clean and report any issues as well — carsharing is a shared responsibility!

Please take note of our community rules:

• Return your vehicle on time so that the next user isn’t affected. If you're unable to do so, please let us know immediately via Live Chat.
• Smoking and littering are prohibited in our vehicles.
• Keep pets in carriers at all times as pet fur can cause allergic reactions among some users.
• Remember to collect your personal items at the end of your booking and clean up after yourself.
• Return your vehicle to the same bay you first drove it from. If the vehicle’s designated bay is occupied, follow the steps here.

Important: We strongly advise you to complete your vehicle condition reports before and after your trip. This way, you can protect yourself from liability for any damage that may not have been caused by you.

Useful links:

• How do I report vehicle condition before starting my trip?
• How do I report vehicle condition at the end of my trip?