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  3. Payment and Pricing

Payment and Pricing

  • Can I remove my credit/debit card with an active booking?
  • Do you accept AMEX cards?
  • How do I change/add my credit/debit card?
  • Why do we need an OTP to complete online purchases?
  • What is 3DS?
  • Why can't my debit/credit card be charged?
  • How can I appeal a booking charge or request a fee waiver?
  • How do I make payment on the app?
  • When will I be charged for payment?
  • How do I pay for an Outstanding Invoice?
  • How do I make payment after an accident or damage?
  • How do I view my transaction history?
  • My payment failed. How do I retry paying it?
  • Why has my account been suspended?
  • What should I do about an unauthorised or pending card charge?
  • Why does my receipt show “Payment failed”?
  • When do I pay insurance excess after damage or an accident?
  • How much does it cost to book a vehicle per hour?

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