Skip to main content
Popcar Help Centre home page
Submit a request
Sign in Menu
  • The Team
  • Our Services
  • Join Us
  • Blog
  • Submit a request
  1. Popcar
  2. FAQ articles
  3. Payment and Pricing

Payment and Pricing

  • Can I delete my credit or debit card details if I have confirmed a booking?
  • Do I have to top up a certain amount of money before I can book a car?
  • Do you accept AMEX cards?
  • How do I change/add my credit/debit card?
  • Why do we need an OTP to complete online purchases?
  • What is 3DS?
  • Why can't my debit/credit card be charged?
  • I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?
  • How do I make payment on the app?
  • When will I be charged for payment?
  • How do I pay for an Outstanding Invoice?
  • How do I make payment after an accident or damage?
  • How do I view my transaction history?
  • My payment failed. How do I retry paying it?
  • Why has my account been suspended?
  • What should I do if I see an unauthorised/pending charge on my card?
  • Why does my receipt show “Payment failed”?
  • When should I pay my insurance excess after a vehicle accident or damage?
  • How much does it cost to book a vehicle per hour?

©

Powered by Zendesk