Why can't my debit/credit card be charged?

There are a few reasons why your debit or credit card payment may not go through:

• Insufficient funds in your bank or credit card account.
• Your daily spending or transaction limit has been reached. You may be able to adjust this limit by contacting your card-issuing bank.
• Your bank has declined the transaction. This can happen if multiple transactions from the same merchant (Popcar) are flagged or declined. You can contact your card-issuing bank to authorise future Popcar transactions. (You may also refer to our article on the Types of transactions that can occur with Popcar.)

If you've checked the above and your payment is still unsuccessful, let us know and we'll be happy to assist. We also recommend contacting your card-issuing bank, as they can provide more information about why the transaction was declined.

Providing details of the error you're seeing will help us investigate the issue more efficiently.