Kristo
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Recent activity by Kristo-
How do I make payment on the app?
All payments will be charged to the debit/credit card you added to your Popcar account. Find out how to change/add a credit/debit card?
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When will I be charged for payment?
The credit/debit card added to your account will be charged for the following transactions at these points: Time Charge: When booking is confirmed. Mileage Charge: When booking is completed. Extens...
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How do I pay for an Outstanding Invoice?
If you would like to make a full payment for your accident or damage bill, you may do so through HitPay. There are 2 payment methods available via HitPay:Credit CardDebit CardAlternatively, you may...
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How do I make payment after an accident or damage?
Please choose from the following options to make payment for your accident- or damage-related charges:There are 2 payment methods available via HitPay:Credit CardDebit Card Alternatively, you may o...
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How do I view my transaction history?
You can view transactions for up to 30 days, each with a corresponding status:Charged: Transaction charged to youCancelled: Transaction cancelledRefunded: Transaction refunded to youIf you haven't ...
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My payment failed. How do I retry paying it?
If your payment fails to go through, it could be due to various reasons:Insufficient funds in the linked bank accountInvalid Credit/Debit cardYou’ve exceeded the daily withdrawal limitBanks may als...
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Why has my account been suspended?
If you have received an SMS or a notification about your account being suspended, it could be due to one of the following reasons: Outstanding payment for your Popcar booking:We were unable to col...
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What should I do if I see an unauthorised/pending charge on my card?
If you see unauthorised or pending charges on your account, credit or debit card statement, please follow the steps below before contacting us.*You will only be charged after the transaction has be...
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Why does my receipt show “Payment failed”?
If we are unable to process a time extension charge or mileage charge at the end of your booking, you may receive a "Payment failed" receipt. This can occur if there are insufficient funds in your ...
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When should I pay my insurance excess after a vehicle accident or damage?
The timeline for accident and damage-related payment varies based on the complexity of the case. Learn more about what to expect after an accident. Other useful links: How do I make payment after a...