What should I do if another vehicle hits my vehicle during an ongoing booking while I’m away from the car?

If your booked vehicle is involved in a hit-and-run, and you are neither present nor have a witness to the situation, please follow these steps:

1. Document the scene: Collect evidence by taking clear and thorough photos of the damages to your vehicle and the surrounding area, including damaged sections of the Popcar vehicle, an overview photo of the accident scene, and any tyre marks present.
2. Report the accident: Tap on Report an accident on your Booking page.
3. Share accident details with our Support Team: Learn how to reach out to us
4. Contact 000 : Provide the police with accurate details, including the time and location of the incident.