Who determines which party is at fault if an accident occurs?

Liability for accidents is determined by the insurers. Please be aware that all accident claims undergo a thorough validation process by our insurer. Here are the steps our insurer takes during their investigation process:

Investigation and assessment:

• This will be handled externally by our insurers, and any third-party insurers will be responsible for disputing the costs.
• This involves checking coverage, meeting with the insured, inspecting the property involved (Popcar vehicle and other third-party properties involved), determining the cause of loss, and assessing the claim value, liability, and recovery possibilities.

Involvement of medical practitioners:

• If a Body Injury claim is involved, our insurer will reach out to relevant medical practitioners to verify the authenticity of claimed injuries or medical conditions.