I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?

We are sorry to hear that. Please fill in the dispute form below with your Booking ID, contact details and submit any evidence that you may have on the incorrect billing. Evidence can include receipts, bank statements, pictures, and videos.

Popcar Dispute Form

After submitting your case, you will receive an acknowledgement email. Please allow us up to 7 working days to investigate it and respond through the given email. If you have any further enquiries, please do not hesitate to reply to the acknowledgement email from hello@popcar.com.au. 

 Useful links:

• When will I be charged for payment?
• What is the cancellation policy?