Kristo
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Recent activity by Kristo-
Do you accept AMEX cards?
We do not accept AMEX credit cards at the moment.
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How do I change/add my credit/debit card?
On the Popcar app:Go to your account. Tap on My payment card details. Tap on Add a new credit/debit card. Input your credit card details. Tap on Save. Important:At present, you can save only one c...
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Why do we need an OTP to complete online purchases?
As online fraud cases have risen in recent years, there is a growing need for enhanced security measures. The OTP sent via SMS to the Cardmember’s registered mobile phone provides a secure method t...
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What is 3DS?
3-Domain Secure (3DS) is a protocol utilised by banks globally to verify online card transactions. Cardmembers can identify participating 3DS merchants by looking for logos such as Verified-by-Visa...
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Why can't my debit/credit card be charged?
Here are a few possibilities as to why your debit or credit card can’t be charged: You might have insufficient balance in your bank or credit account. Reaching the maximum credit/charge limit for t...
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I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?
We are sorry to hear that. Please fill in the dispute form below with your Booking ID, contact details and submit any evidence that you may have on the incorrect billing. Evidence can include recei...
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How do I make payment on the app?
All payments will be charged to the debit/credit card you added to your Popcar account. Find out how to change/add a credit/debit card?
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When will I be charged for payment?
The credit/debit card added to your account will be charged for the following transactions at these points: Time Charge: When booking is confirmed. Mileage Charge: When booking is completed. Extens...
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How do I pay for an Outstanding Invoice?
If you would like to make a full payment for your accident or damage bill, you may do so through HitPay. There are 2 payment methods available via HitPay:Credit CardDebit CardAlternatively, you may...
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How do I make payment after an accident or damage?
Please choose from the following options to make payment for your accident- or damage-related charges:There are 2 payment methods available via HitPay:Credit CardDebit Card Alternatively, you may o...