Kristo
- Total activity 164
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by Kristo-
Why are cars with minor damage available for use?
If a car is determined to be safe to drive, we'll make a note of the cost and who is responsible, but we might not fix it right away. We want to keep the car available for the community and not imp...
-
I booked well in advance, so why was my booking cancelled?
While we strive to make every car available for every booking, there are rare occasions when a car may become unsuitable for driving. In such cases, advanced bookings may regrettably need to be can...
-
What do the different numbers on the location pins in the app home screen mean?
When using the Popcar app, understanding the numbers on location pins is important. Here's a quick guide to interpreting these numbers on our real-time, interactive map: Number ‘1’: There’s current...
-
Why am I getting an invalid error message when I’m trying to book a car?
If you're receiving an invalid error message or encountering a pin displaying '0' when attempting to book a car, it might be because it’s already been booked by another Popcar user.No need to fret!...
-
How do I make a booking on the app?
Watch this video to find out how to make a booking on the Popcar app To book a vehicle on the app, follow these steps:Open the Popcar app and log in to your account.Enter your search details (locat...
-
Do I have to pay for Parking fines or Infringement notices?
Yes. As the driver, you are fully responsible for paying any tolls, parking fees, traffic infringements, and penalties incurred during your booking period. Popcar only covers the parking costs at t...
-
Popcar 101: Getting started with Popcar
Things to take note of before starting your booking: Plan out your route beforehand to get the most out of your kilometre allowances. You can start your booking as early as 15 minutes ahead of your...
-
What happens if I leave the car dirty after my booking?
We rely on our community to keep vehicles clean for everyone! If a vehicle is returned dirty and requires cleaning, a flat cleaning fee of $300 will apply.To avoid this fee, please return the vehic...
-
What happens if my face verification is unsuccessful?
You have 5 attempts to verify your face. If the verification fails on the 5th attempt, please drop us an email at hello@popcar.com.au If you’re verifying your face at the start of your booking, ple...
-
Is my personal data secure?
At Popcar, keeping your personal information secure is our top priority.Popcar uses a third party Facial Verification Provider to safeguard your information.Your biometric data will be used only fo...