Kristo
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Recent activity by Kristo-
Popcar 101: Getting started with Popcar
Things to take note of before starting your booking: Plan out your route beforehand to get the most out of your kilometre allowances. You can start your booking as early as 15 minutes ahead of your...
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What happens if I leave the car dirty after my booking?
We rely on our community to keep vehicles clean for everyone! If a vehicle is returned dirty and requires cleaning, a flat cleaning fee of $300 will apply.To avoid this fee, please return the vehic...
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What happens if my face verification is unsuccessful?
You have 5 attempts to verify your face. If the verification fails on the 5th attempt, please drop us an email at hello@popcar.com.au If you’re verifying your face at the start of your booking, ple...
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Is my personal data secure?
At Popcar, keeping your personal information secure is our top priority.Popcar uses a third party Facial Verification Provider to safeguard your information.Your biometric data will be used only fo...
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Do I have to pay a deposit or a membership fee?
At Popcar, there is absolutely no deposit needed to sign up for an account!We do offer subscription-based plans that provide access to certain benefits, features, or discounted rates. If you choose...
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What will I need to complete identity verification?
You’ll need to sign up with a mobile device with a front-facing camera and your valid driving licence.
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Is identity verification compulsory?
Due to the rise in online fraud, it is necessary to enhance security measures. As a result, all new and current Popcar users must complete facial verification in order to create new bookings or pro...
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If I hold a foreign driving licence, can I drive a Popcar?
Here's how to sign up if you have a foreign driving licence and a valid residency in Australia. Sign up manually through the app App will prompt you to submit relevant documents via live chat or s...
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What documents do I need if I hold an International driver's licence?
If you are not an Australian Citizen or Permanent Resident, you can still drive with Popcar! To verify your account, you will need to submit a few extra documents. Please provide the following: Va...
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How do I sign up to Popcar?
You can manually sign up with us. Follow these steps:1. Select your document’s issuing country. 2. Include a photo of the front and back of your driving licence.FRONT BACK3. Aft...