Kristo
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Recent activity by Kristo-
Is there an insurance charge I have to pay for my booking?
No, we cover your basic motor insurance coverage! But if you opt for extra peace of mind with our Collision Damage Waiver (CDW), you’ll have to pay for it. The Standard CDW covers at 15%, while the...
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What is Insurance Excess?
Popcar has 2 CDW options - Standard CDW and Enhanced CDW.To help you make the best choice for your needs, we have outlined the differences between our CDW options. The information below compares th...
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Popcar offers 2 CDW options — what are they?
Popcar has 2 CDW options - Standard CDW and Enhanced CDW.To help you make the best choice for your needs, we have outlined the differences between our CDW options. The information below compares th...
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I am a young and/or inexperienced driver booking a Popcar. How much coverage can I get with CDW?
If you are under 25 years old, have less than two (2) years of driving experience, or are driving on an International or Foreign Driving License, you will be classified as a young and/or inexperien...
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How do I report vehicle condition at the end of my trip?
Here is a video guide on how to report vehicle condition at the end of your trip:Insert video clip If you experience difficulty ending your booking, please close and relaunch your app. If the prob...
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I chose to “report vehicle condition later” for my pre-trip report. How do I continue reporting?
We strongly encourage you to complete your pre-trip vehicle condition report to protect yourself from liability for any damage that may have occurred prior to your trip. Here’s how you can continue...
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I forgot to turn off the headlights after ending my booking. What should I do?
You can contact our Support Team to help you unlock the car. Here’s how:1. Go to your profile.2. Tap on FAQ/Live chat.3. Tell our live agent that you’ve ended your booking but need to turn off the ...
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There is a car in my Popcar bay. What should I do?
It can be frustrating when someone else takes your designated spot, but we have a strict process to follow to ensure you aren't penalized!If you are unable to return your vehicle because the design...
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Where do I park the car at the end of my booking?
Please park our cars at the designated bay as indicated in your booking page. As we are a Point A-to-A service, you'll have to return your car to the same parking bay you picked it up from. If you'...
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Can I return the car to a different location?
If you booked a Popcar vehicle, you must return it to the same bay where you picked it up, as we are a Point A-to-A service. If you’re unsure where to park, you can find the information on your boo...