Kristo
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Articles
Recent activity by Kristo-
Where can I see the details of each promo code?
To find out more details regarding the promo code that you are using, tap on the promo code that you see in your promo code wallet. It should show you a screen similar to the one shown below: T...
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How do I apply the promo code to my booking?
There are 2 ways to apply a promo code to your booking. Through the Booking pageInput the booking start date and duration.Select your preferred vehicle.Input the promo code in the Use promo code fi...
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What is a promo code wallet? Can I add new codes to the wallet?
The promo code wallet is where you can get an overview of all the Popcar promo codes you have. You may also add new promo codes to your wallet for your future bookings. To access your wallet, launc...
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Why did my First Drive promo code disappear?
The First Drive promo code remains available as long as it has not been applied in a confirmed booking. You may check the availability in your promo code wallet.However, if you change your vehicle ...
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What should I do if I lost/left my item in the car?
If you're nearby the vehicle and there are no ongoing bookings, head over to Live Chat. These requirements are necessary for any unlock requests:Successful facial verification (Initiated via the ap...
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I have found an item in the GetGo car. What should I do?
Please visit our Live Chat and provide us with detailed information about the item you have found. If possible, include a photograph of the item as well.For the time being, we kindly ask you to sto...
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What is the new minimum supported iOS version?
Our minimum supported iOS version is iOS 15. This is to take advantage of Apple's latest features, security enhancements, and optimizations.iOS 15 also provides an enhanced user experience and comp...
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Why is support for iOS 14 and below discontinued?
We regularly review and revise the operating systems we support and update them to give you the most seamless app experience possible. Newer versions and devices provide better functionality and se...
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What should I do if my Apple device doesn’t support iOS 15?
The Popcar App has a minimum supported iOS version of iOS 15 to take advantage of the latest features, security enhancements, and optimisations provided by Apple. This ensures a better user experie...
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I tried installing the latest version of the GetGo app, but my device doesn’t support iOS 15. What should I do?
You’ll see an error message if your device doesn’t support iOS 15.Please update your phone’s iOS version to download the GetGo app.