What should I do if I lost/left my item in the car?

If you believe you've left a personal item in a Popcar vehicle:

If you're still near the vehicle and there are no ongoing bookings

Let us know and our Support Team can assist with an unlock request.

For security purposes, you'll need to complete the following verification steps:

• Successful face verification (initiated through the app by our Support Team)
• A clear selfie of yourself with the vehicle, showing the vehicle's licence plate

If you're no longer near the vehicle or you're unsure where you left the item

Please complete our Lost & Found Form here: https://getgo.jotform.com/form/261132852574457

When submitting the form, provide a detailed and accurate description of the item to help us identify and recover it.

Please note that Popcar is not responsible for any lost or misplaced personal belongings left in our vehicles.