Kristo
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Recent activity by Kristo-
Who is eligible to submit reimbursement and dispute claims?
In a booking with an Additional Driver (AD), only the Primary Driver (PD) is eligible to submit dispute and/or reimbursement claims.This applies even if:Refuelling or charging expenses were incurre...
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How can I check my billing details?
To view your billing details, you may follow the steps below:Tap on AccountSelect SubscriptionOnce you successfully navigate to the Subscription screen, you will be able to view your subscription s...
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How do I use the booking calendar view?
You will be able to see the following after clicking into the booking calendar:Available – date(s) with available time slotsLimited – date(s) with limited time slots availableUnavailable – date(s) ...
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What is the Booking Calendar?
The Booking Calendar is a new feature that allows you to see when a specific car is booked or available.To access the booking calendar view, you may tap on Explore more timings in the car details p...
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How do I remind my referees?
When you select the Remind button, it will prompt you to send the reminder through your messaging app of choice.If the messaging app allows, you will be able to change the text before sending the m...
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How do I know if I have received the referral discount?
When your referred user makes their first booking with Popcar, their name will be shown in the 1st booking tab. The referral discount will be applied automatically to your next booking.If your refe...
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What do the two numbers displayed in the Referral history section mean?
The number on the left (e.g. 1) in the Referral history section refers to the total number of people who have applied your referral code when signing up for their account.The number on the right (e...
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Where can I find my referral code?
Tap on the Referral icon within the main menu at the bottom of the app. Alternatively, you can find it in the Account page as well.
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In the event of a cancelled booking or failed payment, will I get back my promo code?
Yes, your promo code will be returned to your promo code wallet instantly if your booking is cancelled or if the payment is unsuccessful.
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What if I receive an error message?
Should you receive an error message, it is likely that the promo code you’ve added is:An invalid code (i.e. the code does not exist)Fully redeemedExpired