Kristo
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Articles
Recent activity by Kristo-
Popcar Face Verification provider
Popcar uses a third party Facial Verification Provider.Your biometric data will be used only for authentication and protected according to strict privacy standards. Just follow the on-screen instru...
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Why do we need an OTP for account verification when reinstalling the Popcar app?
With the rise of online fraud, protecting our customers' data and financial transactions is a top priority at Popcar. We are dedicated to providing a secure platform and we’ve implemented a strong ...
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What are the requirements to join Popcar?
Age and ExperienceYou have to be 18 years old or older, with at least a one year of driving experience, hold a valid and unrestricted driver licence which legally entitles you to drive a motor vehi...
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Why can’t the Additional Driver (AD) connect to the vehicle via Bluetooth?
If the Additional Driver (AD) is unable to connect to the vehicle:Ensure that the Primary Driver (PD) has fully disconnected their device from the vehicle firstOnce the PD disconnects, the AD can r...
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Does the Additional Driver (AD) need to accept the invitation before the booking starts?
Yes. Additional Driver (AD) must accept the invitation before the booking start time.If the booking has already commenced and the invitation is not accepted:The AD will not be recognised as a valid...
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When will the Additional Driver (AD) see the invite notification?
The invite notification will only appear 1 hour before the booking starts.This is a reminder for the Additional Driver (AD) to act on the invite, but acceptance can and should be completed before t...
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What if I want to remove my Additional Driver (AD)?
If you’ve added an Additional Driver (AD) but later decide to remove them, here’s what you need to know: Before the booking startsPrimary Drivers (PD) are unable to remove an Additional Driver (AD)...
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What happens if the Additional Driver (AD) does not accept or rejects the invitation?
If the Additional Driver (AD) rejects or does not accept the booking invitation:The AD will not be covered under insurance for that bookingThe AD will not be able to access or drive the vehicleThe ...
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How does an Additional Driver (AD) accept a booking invitation?
Once the Primary Driver (PD) adds an Additional Driver (AD) to the booking, the AD will receive an invitation via push notification. They will also see a booking banner in the app. The AD must tap ...
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Why am I unable to invite an Additional Driver (AD)?
If you encounter an error while inviting an Additional Driver (AD), there may be a few possible reasons.To successfully invite an AD to your booking, please ensure the following:AD’s mobile number ...